BITBOT — FULL PRIVACY POLICY + COOKIES + CONSENT (DEFINITIVE)
BITBOT Website Privacy Policy
Bitbot endeavors to protect your privacy. This Privacy Policy addresses Bitbot’s practices regarding information collected from users of the web properties operated by Bitbot, including all main and subdomains of bitbot.com (the “Site”) and any Bitbot applications (“apps”) and associated services (collectively, the “Services”). This Privacy Policy does not address or govern information collected from you other than directly through or from the Site and Services, such as information collected offline or on third-party websites.
This Privacy Policy is incorporated into Bitbot’s Terms of Use by reference, as if set forth fully therein, and must be reviewed and accepted by you.
The Site is not intended for children under the age of 13.. We do not knowingly collect personal information online from children under 13.
By accessing any of our Site or using any of the Services, you agree to be bound by this Policy. Each time you use any Site or Services, the current version of this Privacy Policy applies. Accordingly, you should check the date of this Policy and review changes since your last review.
If you have questions, contact: privacy@bitbot.com
Last Updated: January 27,
2026
1. Information We May Collect
A) Personal Information (Personally Identifiable Information)
For purposes of this Privacy Policy, “Personal Information” means information by which someone can be personally identified or reasonably linked to a specific individual, including name, address, telephone number, email address, and other information incidental to providing goods or services.
Bitbot collects Personal Information you voluntarily provide when you use our Site and Services, including when you:
- Place an order on the Site
- Create an account
- Contact us with questions or support requests
- Subscribe to emails, newsletters, or SMS (where available)
- Participate in promotions, contests, ambassador/affiliate programs, or corporate gifting inquiries
- Use Bitbot apps or connected product features (where offered)
Where app data constitutes Personal Information, we treat it as such. Certain app features may allow you to control what information you provide and when. To stop collection through an app, uninstall the app using your device procedures.
B) Transaction and Order Information
When you purchase from us, we collect information such as:
- Products purchased and order history
- Shipping and billing addresses
- Payment confirmation details (payment card data is handled by payment processors)
- Customer service communications related to the order
C) Browsing Information and Device Data
When you visit the Site, our servers and third-party tools may automatically collect certain non-personally identifying information such as:
- IP address
- Device identifiers (where available)
- Browser type and language
- Access provider
- Referring pages or URLs
- Pages viewed and clickstream data
- Approximate location inferred from IP (country/region-level)
D) Cookies and Similar Technologies
The Site uses cookies, web beacons, pixel tags, SDKs, and similar technologies. These tools help us operate the Site, remember preferences, measure performance, and (where permitted) support marketing.
E) Information From Third Parties
We may receive information about you from other sources, including third-party services and organizations such as social platforms, advertising partners, analytics providers, and fraud-prevention tools. Examples may include: Google, Meta, TikTok, X, Shopify apps, email/SMS providers, crash reporting, and security tools. Third-party data is handled in accordance with this Policy and applicable law.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide account access and customer support
- Communicate with you about your order status, shipping, and service updates
- Improve and optimize the Site and Services
- Develop and improve Bitbot products and user experience
- Perform security checks, prevent fraud, and protect our systems
- Conduct marketing, promotions, and communications (subject to consent/opt-out rules)
- Comply with legal and regulatory requirements
We may combine information you provide with information from third parties (such as aggregated demographics or interest categories) to improve personalization and performance, subject to applicable law.
3. Legal Bases for Processing (EU/EEA/UK)
Where GDPR applies, we process Personal Information based on:
- Contract (to fulfill orders and provide Services)
- Legal obligations(tax, accounting, consumer law compliance)
- Legitimate interests security, fraud prevention, product improvement, analytics)
- Consent(certain cookies, marketing communications where required)
4. How We May Share Your Information
We may share information collected through the Site with:
service providers and subcontractors retained to perform functions on our behalf, including:
- Order fulfillment, warehousing, shipping, and delivery
- Payment processing and fraud prevention
- Customer support and CRM tools
- Hosting, analytics, and performance monitoring
- Email/SMS communications platforms
- Advertising, marketing measurement, and attribution partners (where permitted)
Professional advisors such as legal, accounting, audit, and insurance providers
Affiliates(if anfor operational purposesy)
corporate transactions
We may disclose data in connection with a corporate transaction such as merger, acquisition, financing, consolidation,
or asset sale. Customer information may be among the transferred assets. Your information remains subject to the
then-applicable privacy policy unless you consent otherwise.
legal process.
We may disclose information in response to subpoenas, court orders, legal process, or requests by government agencies,
or when necessary to enforce our terms, protect rights, prevent fraud, or protect safety.
“Sale” / “Sharing” Under Some US Laws
We do not sell Personal Information for money. However, certain disclosures for advertising measurement and
cross-context behavioral advertising may be considered “sale” or “sharing” under laws like the California CPRA. Where
applicable, you may opt out (see Section 8).
5. International Data Transfers
Bitbot operates globally. If you access the Site from outside the country where our servers or providers are located, your information may be transferred internationally. Where required, we use appropriate safeguards for transfers (such as Standard Contractual Clausesfor EU transfers) and implement security measures to protect data.
6.Managing Your Personal Information & Choices
You may use some parts of the Site without providing Personal Information. However, certain features, purchases, and support functions require it.
To delete your account, contact privacy@bitbot.com. Certain data may be retained where required by
law.
Marketing Emails
You can opt out by clicking“Unsubscribe” in the footer of marketing emails. You may still receive
non-promotional service emails related to your orders or account.
SMS (If Offered)
SMS (If Offered)
You can opt out by replying“STOP”.Message and data rates may apply depending on carrier. Service
messages may still be sent where permitted.
SMS (If Offered)
Account Deletion
If you wish to delete your account, contact privacy@bitbot.com
We may retain certain data as required by law or for legitimate business purposes (e.g., fraud prevention, accounting,
warranty).
7. Your Rights (EU + US)
EU/EEA/UK (GDPR)You may have the right to:
- Access your data
- correct inaccuracies
- Request deletion
- Restrict processing
- Access your data
- Object to processing
- Data portability
- Withdraw consent (where processing is based on consent)
Depending on your location, you may have rights to:
- Know what Personal Information we collect/use/disclose
- Request deletion
- Request correction
- Opt out of “sale” or “sharing” for targeted advertising
- Limit use of sensitive personal information (where applicable)
To exercise rights, emailprivacy@bitbot.com We may verify your identity before fulfilling requests. You may designate an authorized agent where allowed by law.
8. Cookies, Analytics, and “Do Not Sell/Share”
Cookies We Use
We use cookies and similar technologies to:
- Provide essential Site functions and security
- Remember preferences and improve user experience
- Analyze site traffic and performance
- Support marketing, attribution, and campaign measurement (where permitted)
- Essential(required): security, login, cart, checkout
- Analytics(optional): performance measurement and improvement
- Marketing(optional): personalization and ad measurement
Where required, we obtain consent before placing non-essential cookies. You can withdraw or modify consent at any time viaConsent Settings.
Opt-Out (US / California)
WWhere required, Bitbot provides a “Do Not Sell or Share My Personal Information” mechanism throughConsent Settings and/or a dedicated link in the website footer. If you opt out, we will restrict certain advertising-related disclosures as required.
Do Not Track
Some browsers offer “Do Not Track” signals. The Site may not respond to all such signals because no uniform standard exists. Where required by law (e.g., certain global privacy control signals), we honor them where technically feasible
9.How to Control Cookie Settings
You can manage cookies by:
- Using Consent Settings on our Site
- Changing your browser settings to block or delete cookies
- Using third-party opt-out tools for certain analytics/advertising providers
10. Security
The security of Personal Information is important to us. We maintain physical, electronic, and procedural safeguards and use encryption in transit where appropriate. No method of transmission or storage is 100% secure; therefore, while we strive to use commercially acceptable means to protect Personal Information, we cannot guarantee absolute security.
11. Third-Party Links
The Site may contain links to third-party websites. Information you disclose on those websites is not subject to this Privacy Policy. We are not responsible for third-party privacy practices, advertisers, or content. You should review the privacy policies and terms of any third-party site you visit.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy. Where required by law, we will provide additional notice
13. Questions or Concerns
If you have questions, concerns, or requests regarding privacy, email privacy@bitbot.com. We will make reasonable efforts to resolve your concerns.
BITBOT Website Privacy Policy
Bitbot endeavors to protect your privacy. This Privacy Policy addresses Bitbot’s practices regarding information collected from users of the web properties operated by Bitbot, including all main and subdomains of bitbot.com (the “Site”) and any Bitbot applications (“apps”) and associated services (collectively, the “Services”). This Privacy Policy does not address or govern information collected from you other than directly through or from the Site and Services, such as information collected offline or on third-party websites.
This Privacy Policy is incorporated into Bitbot’s Terms of Use by reference, as if set forth fully therein, and must be reviewed and accepted by you.
The Site is not intended for children under the age of 13.. We do not knowingly collect personal information online from children under 13.
By accessing any of our Site or using any of the Services, you agree to be bound by this Policy. Each time you use any Site or Services, the current version of this Privacy Policy applies. Accordingly, you should check the date of this Policy and review changes since your last review.
If you have questions, contact: privacy@bitbot.com
Last Updated: January 27,
2026
1. Information We May Collect
A) Personal Information (Personally Identifiable Information)
For purposes of this Privacy Policy, “Personal Information” means information by which someone can be personally identified or reasonably linked to a specific individual, including name, address, telephone number, email address, and other information incidental to providing goods or services.
Bitbot collects Personal Information you voluntarily provide when you use our Site and Services, including when you:
- Place an order on the Site
- Create an account
- Contact us with questions or support requests
- Subscribe to emails, newsletters, or SMS (where available)
- Participate in promotions, contests, ambassador/affiliate programs, or corporate gifting inquiries
- Use Bitbot apps or connected product features (where offered)
Where app data constitutes Personal Information, we treat it as such. Certain app features may allow you to control what information you provide and when. To stop collection through an app, uninstall the app using your device procedures.
B) Transaction and Order Information
When you purchase from us, we collect information such as:
- Products purchased and order history
- Shipping and billing addresses
- Payment confirmation details (payment card data is handled by payment processors)
- Customer service communications related to the order
C) Browsing Information and Device Data
When you visit the Site, our servers and third-party tools may automatically collect certain non-personally identifying information such as:
- IP address
- Device identifiers (where available)
- Browser type and language
- Access provider
- Referring pages or URLs
- Pages viewed and clickstream data
- Approximate location inferred from IP (country/region-level)
D) Cookies and Similar Technologies
The Site uses cookies, web beacons, pixel tags, SDKs, and similar technologies. These tools help us operate the Site, remember preferences, measure performance, and (where permitted) support marketing.
E) Information From Third Parties
We may receive information about you from other sources, including third-party services and organizations such as social platforms, advertising partners, analytics providers, and fraud-prevention tools. Examples may include: Google, Meta, TikTok, X, Shopify apps, email/SMS providers, crash reporting, and security tools. Third-party data is handled in accordance with this Policy and applicable law.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide account access and customer support
- Communicate with you about your order status, shipping, and service updates
- Improve and optimize the Site and Services
- Develop and improve Bitbot products and user experience
- Perform security checks, prevent fraud, and protect our systems
- Conduct marketing, promotions, and communications (subject to consent/opt-out rules)
- Comply with legal and regulatory requirements
We may combine information you provide with information from third parties (such as aggregated demographics or interest categories) to improve personalization and performance, subject to applicable law.
3. Legal Bases for Processing (EU/EEA/UK)
Where GDPR applies, we process Personal Information based on:
- Contract (to fulfill orders and provide Services)
- Legal obligations(tax, accounting, consumer law compliance)
- Legitimate interests security, fraud prevention, product improvement, analytics)
- Consent(certain cookies, marketing communications where required)
4. How We May Share Your Information
We may share information collected through the Site with:
service providers and subcontractors retained to perform functions on our behalf, including:
- Order fulfillment, warehousing, shipping, and delivery
- Payment processing and fraud prevention
- Customer support and CRM tools
- Hosting, analytics, and performance monitoring
- Email/SMS communications platforms
- Advertising, marketing measurement, and attribution partners (where permitted)
Professional advisors such as legal, accounting, audit, and insurance providers
Affiliates(if anfor operational purposesy)
corporate transactions
We may disclose data in connection with a corporate transaction such as merger, acquisition, financing, consolidation,
or asset sale. Customer information may be among the transferred assets. Your information remains subject to the
then-applicable privacy policy unless you consent otherwise.
legal process.
We may disclose information in response to subpoenas, court orders, legal process, or requests by government agencies,
or when necessary to enforce our terms, protect rights, prevent fraud, or protect safety.
“Sale” / “Sharing” Under Some US Laws
We do not sell Personal Information for money. However, certain disclosures for advertising measurement and
cross-context behavioral advertising may be considered “sale” or “sharing” under laws like the California CPRA. Where
applicable, you may opt out (see Section 8).
5. International Data Transfers
Bitbot operates globally. If you access the Site from outside the country where our servers or providers are located, your information may be transferred internationally. Where required, we use appropriate safeguards for transfers (such as Standard Contractual Clausesfor EU transfers) and implement security measures to protect data.
6.Managing Your Personal Information & Choices
You may use some parts of the Site without providing Personal Information. However, certain features, purchases, and support functions require it.
To delete your account, contact privacy@bitbot.com. Certain data may be retained where required by
law.
Marketing Emails
You can opt out by clicking“Unsubscribe” in the footer of marketing emails. You may still receive
non-promotional service emails related to your orders or account.
SMS (If Offered)
SMS (If Offered)
You can opt out by replying“STOP”.Message and data rates may apply depending on carrier. Service
messages may still be sent where permitted.
SMS (If Offered)
Account Deletion
If you wish to delete your account, contact privacy@bitbot.com
We may retain certain data as required by law or for legitimate business purposes (e.g., fraud prevention, accounting,
warranty).
7. Your Rights (EU + US)
EU/EEA/UK (GDPR)You may have the right to:
- Access your data
- correct inaccuracies
- Request deletion
- Restrict processing
- Access your data
- Object to processing
- Data portability
- Withdraw consent (where processing is based on consent)
Depending on your location, you may have rights to:
- Know what Personal Information we collect/use/disclose
- Request deletion
- Request correction
- Opt out of “sale” or “sharing” for targeted advertising
- Limit use of sensitive personal information (where applicable)
To exercise rights, emailprivacy@bitbot.com We may verify your identity before fulfilling requests. You may designate an authorized agent where allowed by law.
8. Cookies, Analytics, and “Do Not Sell/Share”
Cookies We Use
We use cookies and similar technologies to:
- Provide essential Site functions and security
- Remember preferences and improve user experience
- Analyze site traffic and performance
- Support marketing, attribution, and campaign measurement (where permitted)
- Essential(required): security, login, cart, checkout
- Analytics(optional): performance measurement and improvement
- Marketing(optional): personalization and ad measurement
Where required, we obtain consent before placing non-essential cookies. You can withdraw or modify consent at any time viaConsent Settings.
Opt-Out (US / California)
WWhere required, Bitbot provides a “Do Not Sell or Share My Personal Information” mechanism throughConsent Settings and/or a dedicated link in the website footer. If you opt out, we will restrict certain advertising-related disclosures as required.
Do Not Track
Some browsers offer “Do Not Track” signals. The Site may not respond to all such signals because no uniform standard exists. Where required by law (e.g., certain global privacy control signals), we honor them where technically feasible
9.How to Control Cookie Settings
You can manage cookies by:
- Using Consent Settings on our Site
- Changing your browser settings to block or delete cookies
- Using third-party opt-out tools for certain analytics/advertising providers
10. Security
The security of Personal Information is important to us. We maintain physical, electronic, and procedural safeguards and use encryption in transit where appropriate. No method of transmission or storage is 100% secure; therefore, while we strive to use commercially acceptable means to protect Personal Information, we cannot guarantee absolute security.
11. Third-Party Links
The Site may contain links to third-party websites. Information you disclose on those websites is not subject to this Privacy Policy. We are not responsible for third-party privacy practices, advertisers, or content. You should review the privacy policies and terms of any third-party site you visit.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy. Where required by law, we will provide additional notice
13. Questions or Concerns
If you have questions, concerns, or requests regarding privacy, email privacy@bitbot.com. We will make reasonable efforts to resolve your concerns.